Ebay no returns accepted buyer wants to return. I just reiterated again that I do not accept returns.

Ebay no returns accepted buyer wants to return. Individual results may vary. Once received, you will have 2 business days to review the returned item and issue a buyer refund, or ask eBay to step in and help. EDIT: I'll also note at the top of the returns page it says "The buyer requested a return, but you're not obligated to accept a return for this item. Nope, free returns just means you're responsible for providing a free prepaid shipping label for buyers remorse returns and you must always accept buyers remorse returns. How to handle a return request as a seller You can choose whether to accept returns if a buyer changes their mind about a purchase. If you offered free shipping, you'll need to refund the buyer the full amount of the item. eBay simplifies this by offering five different types of return policies: ‘No returns accepted’, ‘30-day buyer pays returns’, 60-day buyer-paid returns, 60-day free returns, and ‘30-day free returns’. Why have a 'no return' policy if you're not going to stick to it. If a buyer opens a cancellation request with you, you have 3 days to approve or decline it. It's up to you as to whether you accept returns or not. Check the listing to see the seller's full return policy, including how long you have to request a return and any other conditions. Send the buyer a message – If you have any questions regarding the buyer's request, you can contact them directly. 5 billion live listings at any given time and facilitated $87 billion in merchandise volume in 2020 alone. •. If they scam you, keep 50% of their payment. If an item you receive doesn't match the listing description, eBay allows you to return the item. "returns are not accepted" ( returns could be accepted only in the situation where the product is damaged, this is normal. You have 3 business days to respond to the request Buyer purchased item, I promptly shipped it out priority for free. When you request a return, the seller should get back to you within 3 business days. The vast majority of time, the buyer wants the item and have no reason to return it. Mar 19, 2024 В· Let’s kick things off by examining some key eBay returns data which informs many best practices later on: Key eBay Returns Data and Statistics. but maybe not you, George. com users have these five ‘streamlined’ return policy options to choose between when creating item listings: No returns accepted; 30-day buyer-paid returns; 30-day free returns; 60-day buyer-paid returns; 60-day free I posted this same issue on the ebay forums, and most of the replies I got were saying "the customer is always right" - the seller must always refund the buyer no matter what, they don't care if the buyer could be a liar or a scammer or anything. When a buyer opens a return request, we'll notify you by email (to your registered email address) and through eBay Messages - opens in new window or tab. If a chargeback is filed, you are covered by eBay. Here's how: If the purchase is covered by the eBay Money Back Guarantee policy, you'll have to accept the return, even if you have a no-returns policy. com ssateneth. ” eBay’s requirements for returns are fairly simple. One person even replied to the post saying I shouldn't be a "stubborn" seller. Here's how: Yes you have to accept the return but you need to Read the eBay return policy if the item you sold was sealed and they have opened your item and are returning it then you have a safety net and you need eBay to do this return because your item was sealed. See full list on ebay. We'll automatically close a return request if there's been no activity. You must accept the return if: The item isn’t as described on the listing. Just the risk of selling on eBay unfortunately. Send them a message through the return process asking them why they want to return it. Few days later I get case closed in sellers favor, due to me not shipping the return back. That's how I would approach it. Buyers remorse isn't a case where you need to accept a return and you should be able to not accept return and it will close. Returns, items not received, and refunds for buyers | eBay 844295559852 e0c8a004-52b0-4f19-9d7d-1db801a018b2:1930f23fbd8 19997 Don't leave it too long to ask us to step in and help. Wait until they reply and see there response. I don't accept returns and had someone say they wanted to return a sweater because it didn't fit. As of May 2018, eBay. Try to work things out – we ask sellers to respond within 3 business days and resolve your request. If she has just emailed you saying that she'd like to return it, I'd politely explain that you don't accept returns but she's free to sell it herself. I'm a no-returns clothing seller. Here's how: FWIW I only have 67 feedback, 100% rating, and am selling about 10 items. As a seller you are better off accepting returns, this way you can state what condition the item needs to be for a full refund. Close a return request. Do Most eBay Sellers Accept Returns? While many eBay sellers offer returns, some may not. If she opens a case on ebay, one of two things will happen. However, if an item arrives damaged, doesn't match the listing description, or if the buyer receives the wrong item, you'll generally need to accept the return. You have 3 business days to respond to the request . 3% rating and is currently selling 100 items. Returns, items not received, and refunds for buyers | eBay 844315953813 309bf2a8-a2dc-466b-b024-1945b4df9d0d:193109ba95f 19997 We would like to show you a description here but the site won’t allow us. *Conversion lift seen based on Q3 2017 data. But no return label was provided, nor any of the address details, seller never accepted my return request. 1. Now, in order to receive any benefit, you have to offer free returns to buyers no matter why they want to return items. The term Free returns refers to when the seller pays return shipping no matter the reason for return, with no restocking fee. When the buyer opens a return request, eBay will notify you by email (to your registered email address) and through eBay Messages. We would like to show you a description here but the site won’t allow us. I always decline them. You have 3 business days to respond to the request Please do not accept the return. You have 3 business days to respond to the request Dec 19, 2023 В· Technically, no. If I accepted returns, I'd raise my prices to account for the loss of income, the time the inventory is off the shelf and not available for others to buy, etc. Here are your response options: Accept the return: The buyer will send the item back to you for a full refund. I get a return request once or twice a month. Also this makes the process require the buyer send the item back instead of filing a claim. The item arrives damaged or is faulty. " Keep in mind I put no returns accepted in my ad. Open a return request. Can I deny the return? dont accept the return they will send you a fake card. You have 3 business days to respond to the request You want to return an item. I’ve never had this part of the system backfire before, this is new. You have 3 business days to respond to the request If you stated in your listing's return policy that you accept returns, your buyer can return the item to you, even if they've changed their mind. Your returns rules options . As a seller who does not accept returns,it’s my right no decline the return and if the buyer wants to go further that’s their choice. Don't leave it too long to ask us to step in and help. All to receive 10% off of your ~10% fee. Returns, items not received, and refunds for buyers | eBay 843490706190 b6d164c5-8ca7-49e1-ad07-a5361d9354f8:192ecad58a2 19997 Most sellers accept returns if you've changed your mind – check the listing for details of their returns policy. eBay manages over 1. Item arrived safely and I received positive feedback too! Now today I get an email saying the buyer wants to return because "I just don't like it. Just reply to the buyer soon. The buyer has over 2000 feedback with a 99. Opened return request, which was ignored by the seller, then I escalated to Ebay about a week later. So if you do $100,000 in sales on ebay you would pay ~$1000 less in fees over the course of the year. Accept all returns immediately; this will show the buyer(s) that you aren’t messing around with partial-refunds and that they must return the item for a refund. 4 min article If the purchase is covered by the eBay Money Back Guarantee policy, you'll have to accept the return, even if you have a no returns policy. eBay may automatically accept a return from a buyer on your behalf if an eBay shipping label is available, and the request was made within the return window permitted by your policy. That's only ~1% of your sales. I see you are a top rated seller. In my selling objects, im not a professionnal to protect myself i added in the description of the product. If you do accept returns, make sure that you set it to "buyer pays for returns" (this is only applicable if they dont claim it it arrived defective/damaged). Here's how: Don't leave it too long to ask us to step in and help. if you dont accept the return,the buyer gets to keep the item and ebay will force the refund, making you lose the item and the money. eBay does not have a hard rule on sellers offering to accept returns to buyers. Usually eBay will force the return even on “no returns” items (there is no such thing on eBay anyway - they can force any return). To request a return, select the item you want to send back from your recent purchases above, or use the button below. Have A Clear eBay Return Policy . Don’t even bother with “no returns”, because you might be inviting low-quality Many eBay sellers accept returns if you've changed your mind. Read on for the low down on returns on eBay as we know it today. I replied that the measurements were clearly shown in the listing and told her I would not accept a return. When the buyer opens a return request we'll notify you by email (to your registered email address) and through eBay Messages - opens in new window or tab. Jan 31, 2017 В· eBay Buyer Wants to Return Item “I’ll miss you, George . I just reiterated again that I do not accept returns. If the purchase is covered by the eBay Money Back Guarantee policy, you'll have to accept the return, even if you have a no returns policy. Here its a completely absurd reason. At this enormous scale, returns and refund processing is inevitable. If you stated in your listing's return policy that you accept returns, your buyer can return the item to you, even if they've changed their mind. My prices do not factor in the cost of accepting returns. Return merchandise authorisation If you use return merchandise authorisation (RMA), you'll have 3 business days to provide your buyers with a label before they can send the item back. Most sellers accept returns if you've changed your mind – check the listing for details of their returns policy. However, it does have its own guarantees in place to make sure buyers are protected when necessary. . Sellers must remedy the situation, often by accepting the return and refunding the buyer, even if their policy states no returns. A buyer can always return an item they claim was not as described/defective/missing parts. If you've changed your mind and no longer want to return your item, it's easy to cancel your request. Many eBay sellers accept returns if you've changed your mind. Here's what you do. And if the return label isn’t provided by the seller, and they do offer free returns, it will be automatically issued and charged to the seller’s account by the end of the grace period the seller has to If the purchase is covered by the eBay Money Back Guarantee policy, you'll have to accept the return, even if you have a no returns policy. If the purchase is covered by the eBay Money Back Guarantee policy, you'll have to accept the return, even if you have a no-returns policy. " Personally I wouldn't accept the return. eBay does not guarantee that each seller will experience the same lift or any lift at all. "Fit" issues are considered by eBay to be remorse, and you do not have to accept remorse returns if your policy is not to accept returns. Returns, items not received, and refunds for buyers | eBay 843797694414 07b8f79d-0955-4465-a81c-5e043d6f7f5f:192fa623c72 19997 The buyer is no longer a registered eBay member and has negative feedback from other sellers stating the same situation : buyer received item, asked for a return/refund, no communication, escalates to eBay, gets refund without returning the item. Now the buyer is angry with me stating that I’m an awful seller because I don’t want to offer a return for a now used expensive device that costs an arm and leg to ship because of its size. You can choose to offer one of the following return policies: No returns; 30-day buyer-paid returns; 30-day free returns; 60-day buyer-paid returns; 60-day free returns When an item doesn't arrive or you need to return something: Open a request to let the seller know that your item hasn't arrived, or that you want to return it. The thing is, buyers remorse returns allow you to withhold the listed shipping fee without losing your seller fee refund for that item. If the seller doesn't respond or you're unable to resolve the issue with them, you can ask us to step in and help. If the buyer did break the machine, there is not much you can do if you accept the return and get it back broken. Return policy options for eBay sellers. Learn more about asking eBay for help. You say you’ll accept the return in your eBay returns Many eBay sellers accept returns if you've changed your mind. So it’s entirely possible not to have a returns policy in place as a third-party eBay seller, but you will still be subject to things like eBay’s We would like to show you a description here but the site won’t allow us. You have 3 business days to respond to the request and resolve the buyer's Even if you specify "no returns accepted", under the eBay Money Back Guarantee the buyer can still return an item if it doesn't match the listing description. If you accept returns you'll sell more. If you approve it and the buyer has already paid for the item, you have 10 business days to issue a refund. Sep 7, 2023 В· Next, you’ll need to decide on the type of return policy you want to offer. I have a no return policy, if it’s my mistake and the buyers opens an INAD claim then I lose and that’s fair. You have 3 business days to respond to the request Many eBay sellers accept returns if you've changed your mind. Feb 26, 2020 В· So here are 10 tips to help avoid eBay returns for items not as described if you do not accept returns. Ask eBay to step in and help if the seller hasn't responded or things aren't resolved. You might be asking, “Do private sellers have to accept returns?” The answer is No. Check the listing in your Purchases - opens in new window or tab to see the seller's full return policy, including how long you have to request a return and any other conditions. accept the return, report buyer for abusive behavior/abusing returns, and deduct 50% refund if you already had a returns accepted policy (you cant deduct if you dont already accept returns) Reply Handling some returns automatically not only saves you time, it’s also great customer service: the buyer gets their return request sorted right away. Returns not accepted is outdated online. Buyer's expect returns. When you start selling on Ebay, decide if you are willing to take returns at all. and you too, George . If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. Change it to what? There is no returns policy that makes it impossible for a buyer to return an item. Feb 12, 2023 В· Decline the return – You can decline the return request if you've stated in your listing that you don't accept returns. I kinda feel bad all things considered but if I were to take it back it would be a big loss on my end. Handle a return request. I accepted a return after 40 days for a buyer claiming the phone I sold him was stolen. The only other return policies are "14/30 day returns accepted, buyer pays shipping" and "free 14/30 day returns" Many eBay sellers accept returns if you've changed your mind. znd eadrf ytrixbe gmz dcrjfd uqbr iexsjq bfkza vvigy fxeig