Qnap cannot login. I just updated my firmware to Version 3.

• Qnap cannot login File Sharing. LDAP Authentication. Tower NAS. Re: Can't access QNAP via myQNAPcloud or Sign out NAS- Network Attached Storage. Applicable Products. 6" 22 Error: Server unexpectedly closed Hey everyone, Hoping someone can help me. #noexpert #nas #qnap Hey guys, I’ve been kind of busy with uni stuff but I just had to make a new video, because after one year I can’t connect to my qnap NA I cannot access my NAS directly using "name. then updated the firmware to the latest release yesterday, thing remained as it is. Warning: offensive signature and materials damaging QNAP reputation follow: QNAP's FW security issues QNAP's hardware compatibility list madness QNAP's new logo competition Dear QNAP, kindly fire your clueless incompetent forum "admin" And while at it, don't forget the webmaster! I have two location and one of this location i have NAS Qnap TS470 Pro. 0 12/19. Login Approval. Tried all options (mobile app, desktop browser). ; We download locally to a pc the latest firmware available from the official site according to the model. Reason given for ban: Found in the Stop Forum Spam database schumaku Guru Posts: 43573 Joined: Mon Jan 21, 2008 4:41 pm Location: Kloten (Zurich), Switzerland -- Skype: schumaku Contact: In order to login into your NAS with your NAS account, you will need to perform a basic system reset and use the default system administrator account to login. Disabled firewall totally to be sure, no luck. Tip: can log in via Web page by admin account, but cannot log in via SSH, Qfinder, or myQnapCloud by admin account. I have tried to sign in on QNAP Qfinder to go to 'Storage plug & Connect. One command that you could start with is logman start gary -ets -p Microsoft-Windows-SMBClient -bs 64 -o why. Careful use of the Advanced search capability of the this Forums QTS 4. The IP configuration window appears. I tried reboot it again but that didn't fix it either. I clicked No. You wouldn't want the login holger_kuehn Easy as a breeze Posts: 415 Joined: Sun Oct 20, 2013 11:45 pm Location: Premnitz, Germany QNE Network. So i thought , i will try firing it some attempts again from the laptop to see if the log captures anything. QNE Network. mount. 1632 My qsync stop working. At least two years if I remember right. Top. HybridDesk Station (HD Station) Installing HD Station. It immediately shows the switch as a line item. Don Guru Posts: 12294 Joined: Thu Jan 03, 2008 4:56 am Location: Long Island, New York. 0/24 Applied models: All NAS Series. It seems i did not do this! Is there a link for "forgot password" or perhaps to reset username and password? Top. 1, TLS 1. There are no indication in the router/NAS log that the SSH/port 22 are changed/disabled. Set time thresholds and Can you update me when you get a response on this as I am in the same position with a QNAP TS-412 that I upgraded to the latest firmware 4. Click Login. Important: Enter the QNAP ID login So we've been having a strange problem today, our admin login password isn't working in the web interface. Access & sync your files, contacts, calendars and communicate & collaborate across your devices. Is there another way to access the admin console without using the web page? QNAP Switch System (QSS) is the configuration interface for QNAP's managed switch series. To resolve this issue, first update both your myQNAPcloud Link and QNAP mobile apps to their latest versions. Back on QFinder I clicked Login which brought up the prompt to initialize our NAS as expected. 1 Build 20130604. In the process the power plug was pulled out so it did not shutdown cleanly. Because NAS might get new ip address after reset, you could launch the QNAP Finder Pro utility to search for the NAS again and login with username “admin”, and password: MAC QNE Network. QRemote runs fine here both on iPad as on iPhone (HD-Station 3. Open Control Panel. I have exactly the same issue. NEW QNAP Community Forums NAS: TS-673A QuTS h5. g. Quite annoying: I would like to login and stay logged until I log out. Enforce a login on Windows with username and password in case it's disabled. 1) If you are using HTTPS to connect to your NAS with a plain IP address (e. Logging In to Console Management. I get a red circle with an exclamation point in the center next to both the username and password fields. Now, even that option doesn't appear. 6. No fear, for this comes to the rescue the Qnap guide summarized here:. 5 • UniFi Network Controller: 8. (QNAP Enterprise Storage OS) Multimedia; ↳ Photo Station, Music Station, Video Station; 1 – Each time I log in to Qnap interface, I get a pop up “opening quick. I believe I am being authenticated because if I The "login error" prompt can be caused by Windows using an earlier version of Transport Layer Security (TLS) than the version used by your QNAP NAS. 2 build 1014T and now I cannot login to the web admin. If myQNAPcloud Link does not function normally, your mobile apps cannot access your NAS remotely. 2420 • APC Back-UPS ES 850G2 Network: VM Hub3: 500/50 • UniFi UDM Pro: 4. Mine is a TS-220 with version mysqlnd 5. If your NAS is no longer supported and cannot be upgraded beyond QTS 4. Take note of its IP address. 1), then your browser will warn you that your connection is not private. 4) shutdown, replace drives and re-start. Rebooted. &nbsp; S United States / Canada - English QNAP Switch System (QSS) is the configuration interface for QNAP's managed switch series. No, the Cannot Login to Qfinder. but for some reason, I still cannot reach the NAS. Skip to content. Any ideas on what could cause this and how it can be fixed? network [accidentally or intentionally]. (Keep track where you pull drives and replace in the same locations. 0483 - Static volume - Raid5 - 8 x 4TB HGST Deskstar NAS Windows Server + StableBit Drivepool and Scanner ~115 TB Backup Server you can turn off the qnap music, photo, video station as well - i uninstall them as well - as you do not need them to use twonky or The Login window appears. , 127. A confirmation message appears. 2 are disabled by default. Re: *URGENT* Default password not working after Factory reset. Grant the shared folder access based on groups only. 3. The problem disappears (temporarily) if I reboot the NAS, but then after some time it comes back again. Post Reply. Can't login from computer, ssh not working, but form iOS browser no problem. This results in a /nas_share folder for this "admin" user which has full access to all directories/shared folders. Login to myqnapcloud page. Click here to check if your NAS is a legacy model or HAL model. (QNAP Enterprise Storage OS) Multimedia; ↳ Photo Station, Music Station, Video Station; Today I installed TV Station and moved my QNAP 212 (firmware 4. #1045 Cannot log in to the MySQL server TS-421 Firmware 4. Open QNAP Authenticator and scan the QR code displayed on the NAS login screen. It hasn't happened in the 2 months I joergbepunkt wrote:For a while now I have troubles login in on the admin page (https://[IP of my QNAP]/) My browser tells me "Connection closed by remote server" and that's it Until recently I could first log in to the logitech media server that I'm running and afterwards I could also log in to the admin site, but that stopped working now. It has a static IP address that I can not PING. I shut it down to replace a failed drive and was able to log in to verify that the filesystem was being rebuilt. All NAS series. Re: Hybrid Backup Sync Finally it appears to be a "Computer + browser + QNAP issue" - I could log on using an iPAD with the inbuilt browser - no problems. disable SSH, 2. Finally it appears to be a "Computer + browser + QNAP issue" - I could log on using an iPAD with the inbuilt browser - no problems. I have tried putting in the default 'admin' username & password, but it says unknown name or bad password!! Any QNE Network. System Logging on the qnap indicates the Netbak connection is successful, for each iteration of password entry. After the last firmware update to 4. After a reboot I can no longer access my QNAP TS-251A. Yes it is a bit odd that qnap did release that tutorial - but they also did not explain the consequences of disabling the admin account - sigh Without this, you cannot log into the Linux Station instance. anyone else got any ideas ? Workarounds If connecting to an IP address (for example: 192. 101 I start Qfinder. I am a Mac user and have tried Safari, Chrome and Firefox and can Today I removed the Windows Network services and made the QNAP as a stand alone. Quote; Post by wendelgass » Tue Feb 10, 2015 5:54 pm. Click OK. 5. I am trying to connect to a shared folder on the Qnap NAS from a new Windows 11 pro system. Also another Message: "Cannot connect to device. Please check if the device and your computer are on the same subnet. 2929 • TS-121 4. If you got this far and it still doesn’t work, all that’s left is to perform a firmware restore. I checked that I could log in into the new administrator account. 4. ; We unzip the compressed I understand what you mean, anyway it should be a decision of the administrator. valix wrote: Like the thread opener, I cannot access the admin This issue started happening this morning. Regards Google Chrome: “This site can’t be reached, qnap. Any other ideas? In the logs I’m seeing frequent “cannot connect to internet after NCSI check” not sure if that is I removed qnap's authorisation in onedrive, but still I cannot login from hybrid backup. Afterwards I tried to reset password by holding down power button till it beeps. You have been banned from this board until Sat Dec 07, 2024 3:52 pm. myqnapcloud. First we retrieve the model with the command /sbin/getsysinfo model . Configuring LDAP authentication. The current firmware is 4. The files on the QNAP don't appear to be modified or anything like that. The main syntomp is that I cannot make the myphpadmin login works, after some troubleshooting seems to me that the sql server itself is not working. Still no joy. Enter your QNAP device URL (e. Today I am having problems logging in, so far I have tried logging in with Chrome, Firefox and IE browsers, but I cant get in. Click Create. If you have reset your NAS or if you migrated your drives to your new NAS – your password might be changed to a default one. I've tried Restarting my Connection, Computer, QNAP, Cup of Coffee, all with no effect. View your NAS device details in myqnapcloud using your QID account: Login to myqnapcloud page. Enter your NAS account username and password and click OK. Use a sharp object such as paperclip or pin and insert it into the hole under the "Reset" sign Cannot Login to Qfinder. Hello Fred, You could consider trying this: create a trace of the attempt to access the NAS and then share the trace data here for analysis. i open the schumaku Guru Posts: 43571 Joined: Mon Jan 21, 2008 4:41 pm Location: Kloten (Zurich), Switzerland -- Skype: schumaku Contact: Nextcloud is an open source, self-hosted file sync & communication app platform. If your web UI is not working, try to restart the web server via console or reboot the NAS. 1 and 1. I followed the same instructions powering off QNAP, removing both drives, powering NAS back up again and the reinserting both drives in the same order. Important: Check the NAS MAC address to ensure the NAS on the list is Transferring a License to the New QNAP License Server. doktornotor Ask me anything Posts: 7472 Joined: Tue Apr 24, 2012 5:44 am. Workbench 6. Well, I can find the file "mariadb. What should I do? Please contact our tech. Permissions are RW everywhere, not seeing any denies. I am a Mac user and have tried Safari, Chrome and Firefox and can I can find the TS 219PII through the IP address, but when I click on the Administration icon in either standard or flow view, I am no longer getting the pop up window to log in. What is wrong with this app? The odd thing is MusicStation (v5. IPs are whitelisted, username and password have been double and triple checked. Print view; 4 posts • Page 1 of 1. Trying to log in via the URL (e. 5) to another room. Select your device under device name column. Reason given for ban: Found in the Stop Forum Spam database I am at least 16 years old, and I have read and agreed to the QNAP Account Terms of Service and Privacy Policy. Run virtual network functions, freely configure software-defined Access QNAP device anywhere myQNAPcloud provides various remote access services, such as DDNS and myQNAPcloud Link services. d/ the file "qbox. 1. likeqnap. Login; Register; Home. QNE Network is the operating system for QuCPE, QNAP's universal customer premises equipment series. com) and your login details, and then click on "Done!" to Sign out NAS- Network Attached Storage. By sharing your experience, including the resolution, (no matter how embarrassing), you are helping the QNAP NAS Community. Reason given for ban: Found in the Stop Forum Spam database Applied models: All NAS Series. I just updated my firmware to Version 3. I have been struggling for a few weeks to log into my QNAP TS-219+ via the web interface. Your device's Cloud Key is displayed in the Device Details window. Use a 3rd party DDNS service (may be your internetprovider has the capability for using DDNS). If this fails too many QNAP TS-451 (4 x 3Tb WD Red WD30EFRX RAID1), firmware QTS 4. If the Password is not working on Qnap. pls quote me, to stay in contact with me. Abirdcfly First post Posts: 1 Joined: Tue Jul 16, 2019 11:07 pm. 1715 I made a new administrator account and deleted/disabled the default admin account (as recommended by QNAP for security purposes). 3 . 4. Checked DNS server in network settings which where correct. Your device's Cloud Key is displayed in the Device Detail page. backup known_hosts[enter] Your known_hosts file households the ssh key, in order to connect to an ssh server. holger_kuehn Easy as a breeze Posts: 415 Joined: Sun Oct 20, 2013 11:45 pm Location: Premnitz, Germany QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8. Cannot execute /opt/bin/zsh: No such file or directory. 192. I have now 3-4 times had to reinstall/reconfigur the entire NAS, including reformatting the hard drives. Having the same problem here. I have already created the account, but I can't find anywhere a way to enter the login. 1 (all legacy QNAP NAS models with SAMBA 3. Any other ideas? In the logs I’m seeing frequent “cannot connect to internet after NCSI check” not sure if that is QNE Network. I decided to hard reset it (3 seconds on the back reset button) I can still see my NAS and QNE Network. 2. Quote; Post by dickdotcom » Sun May 30, 2010 6:52 am by dickdotcom » Sun May 30, 2010 6:52 am Login; Register; Home. If myQNAPcloud Link does not function normally, your mobile apps cannot access your NAS Tip: If you cannot access the NAS with these methods due to the unavailability of your mobile device and your own password, you can press the reset button on the NAS for 3 seconds to If you cannot find the device you want, make sure that it is on the same network as your computer. I couldn't login to our NAS via web using the correct login details. Both PC's can access two of the Qnaps through Windows explorer, however both cannot access the 3rd Qnap. Multimedia. Run virtual network functions, freely configure software-defined networks, and enjoy benefits such as 1. 1 . Click Device Detail. iacopodeenosee Starting out Posts: 20 I have a QNAP TS-219 Pro. HDMI Local Display and DLNA Media Server. 2. I've managed to set up to the point QNAP mobile apps establish connections with the NAS via myQNAPcloud Link. dolbyman Guru Posts: 36615 Joined: Sat Feb 12, 2011 2:11 am Location: Vancouver BC , Canada. Quote; Sign out NAS- Network Attached Storage. Information. It turns out that in the directory "/etc/init. Despite the security risks, The fact Windows offers this (misleading) login pop-up does not imply more than one set of credentials (username/password) or another set of credential can be used for the Using Filezilla, FTP works OK but if I try and login with the same credentials to SFTP, I get "Command: open "Admin@192. I've reset schumaku Guru Posts: 43571 Joined: Mon Jan 21, 2008 4:41 pm Location: Kloten (Zurich), Switzerland -- Skype: schumaku Contact: Or you can select "Add Manually" if you cannot find your QNAP device. The License Activation window opens. Still cannot login. After a NAS joins a Windows 2019 domain as a member, domain users are displayed but cannot log 1. No matter where you go, you can always and Hi schumaku, Thanks for taking the time to reply. Same problem!!!! 569 Pro firmware 4. I just installed it and get the below message when trying to log in as admin or any other account set up on the NAS. Windows. Running Windows 7, I go to log into the fixed IP of the NAS and it doesn't load. Run virtual network functions, freely configure software-defined networks, and enjoy benefits such as Tried from my Win7 PC, nope, still the same. 8. There was no response from the server. VPN tunnel created between Asus routers each location over open VPN for explain more clear (sorry for my mistakes in english. “the credentails have always been the same” - until you had a power outage. I have a Static IP and I can get to the login screen, but then it doesn't let me in. However, you can disable this default account after Consider SMB 3. (QFinder saw the new address but still wouldn't let me log in. I check my security logs every morning, and I noted that about 6 months ago I started seeing unsuccessful SSH-attacks against both Today all of a sudden I cannot log into the admin page in the browser. After using the default system administrator account to log in, you can disable 2-step verification requirements on other accounts to allow those users to login without 2-step verification. 5, firmware see my I am attempting to reach it on qnap. Re: Can't access QNAP via myQNAPcloud or Cannot connect to QNAP NAS [SOLVED] I'm now able to log in to the NAS, and re-entering my WiFi connection details resolved the problem. ) 2) Startup without drives. In this case, administrators must configure TLS manually using the registry. ". Only after that I can login via ssh What I'm disputing is your belief that malware basically cannot exist on a QNAP device because it's Linux-based, and your telling other users that their QNAP device cannot be affected. The Login; Register; Home. . Print view; 1 post • Page 1 of 1. I log into my NAS to manage the NAS and to peruse system logs, etc. Now I can easily connect to it via ssh but I cannot login with the same name and password to the Administartion page of the QNAP does not recommend re-enabling SMB version 1 as a workaround. AD and LDAP Management. 5. Run virtual network functions, freely configure software-defined networks, and enjoy benefits such as QNAP NAS Community Forum. Re: Domain users suddenly cannot access shares. 1320 QNAP TS-412 (2 x 3Tb Seagate Barracuda ST3000DM001 RAID1), firmware QTS 4. If the client was already joined, the user cannot login. x). I've reset MySQL password with the QNAP interface but i'm not allowed to log with an empty password. 0. TS-632X QNAP's universal customer premises equipment series. Run virtual network functions, freely configure software-defined networks, and enjoy benefits such as QNE Network. Sorry to waste your time, hopefully this is useful to somebody else. 4, you must use an today I got my QNAP TS-219P II, configuration worked fine, new password was set. 0 Build 20151023 - Kali Linux v1. Using HD Player in HD Station. If you're unable to access your QNAP NAS, investigate potential changes in your device's firewall settings, including both Security and QuFirewall applications. QNAP focused community, to share news, tips and discussion about QNAP products and QTS/QuTS usage. Click Sign in. The Sign in to QNAP Account window opens. Any other user cannot, as below: Code: Select all. 2 1TB, 8x16TB EXOS (Currently dead pending QNAP Support) Top. I plugged it in and attached a couple of computers to it and it seems to be doing its "thing". Specify your username and Enter http://NAS IP:8080 in the web browser. At that time, I updated the firmware to the latest available. You will be redirected to the QTS HTTPS login page. It seems qnap sticks with the old password, whatever I do. Create group(s) with users sharing the similar access rights. If you cannot find your device's Cloud Key from the above methods, please contact QNAP customer support. It doesn't even ask for the stupid login! But the TS-231 is old and I am thinking of another, newer Qnap. davmurimd New here I had intended to use the same #1045 Cannot log in to the MySQL server TS-421 Firmware 4. 50:8080) I AM using Bitdefender 2019 - but read up on the previous posts and added the exceptions in the Online threat prevention areaI also tried this using the Notifications area - and verified that the exceptions have been added. Any help is greatly appreciated. and try to login again to your qnap by: ssh admin@NAS_UP To revert, if you may want to do it is: mv known_hosts. I hold the reset button until i heard the beep then let go. Firefox can’t establish a connection to the server at qnap. I've managed to set up to the point where I want starting adding folders so I can start putting files on the NAS and it The NAS cannot connect to any IP address or network domains included in the IP deny list. I try to follow steps 1 to 7. Quote; Post by Hella737 » Sign out NAS- Network Attached Storage QNAP's universal customer premises equipment series. At HostGator I have a version libmysql - 5. Now i can't login to the NAS using File Explorer either. I then downloaded and launched the Qfinder app. Run the following commands based to your NAS model. 2 1TB, 12x16TB EXOS, TVS-872n 2xM. Check out QNAP Helpdesk article: My NAS hard drives are full and can't access the data to delete anything. Hi all, Should have left well alone but due to some 'DNS server cannot resolve hosts' issues I ended up performing a reset (3 sec and the 10 sec) but can't get back in to my NAS. There are no errors on I've found on the qnap system logging. martinav Know my way around Posts: 167 Joined: Mon Dec 15, 2014 1:23 pm. Components TS when you reset the nas (3 seconds) it will default to the username “admin” and the password will be defaulted to whatever the QNAP QTS version that is running as stated in the 2nd link I provided. The QNAP Finder can't find the QNAP NAS either. Discussion on setting up QNAP NAS products. login as: admin admin@ts-212's password: [~] # smb2status smbd (samba daemon) Version 3. After a reset I can login from the login page after clicking the login icon on the Qfinder Pro window with the new name/password. etl; this starts a trace that is stopped with the command logman stop gary -ets. Tried to login using Chrome, Incognito, Edge, private edge, In order to login into your NAS with your NAS account, you will need to perform a basic system reset and use the default system administrator account to login. All ports seem closed (8080, ftp, telnet, ). Applied Firmware: 4. Enable management functions such as link aggregation, VLAN, and RSTP, to take care Cannot connect to QNAP NAS [SOLVED] I'm now able to log in to the NAS, and re-entering my WiFi connection details resolved the problem. I'm not sure I can even change the email address to Tip: If you cannot find the NAS, make sure that it is on the same network as your computer. 2 I think) for my QNAP TS-412U, i cannot get the the login page. This can give a false sense of safety and encourages the kind of lax security and housekeeping practices that you rightly deplore. 25 But after the PC goes to sleep or only the screen switch off I cannot access to those shared folders anymore, until I rebooted the PC again @enzo3856 is right. Getting message "Login failed. ); location A (Can't connect only to nas, all other devices in location B connectable) 192. When my PC starts, I get the message that NetBak cannot connect to the backup share on my NAS - and provides an empty username/password login screen. Select the NAS you want to modify from the list. However if I right click on the NAS line and select Owners of QNAP network-attached storage (NAS) boxes are finding that a firmware update has left them unable to log into their device, and a reset doesn't seem to fix Have you tried using QFinder Pro to find it? There is a login option which should take you directly to the webgui. A couple days later when I tried to log in, my new admin account and password would not work. ) Pinged the old and new When I attempt to log in at the "Welcome to Qsync" screen, I hit "Apply" and I get a red "Login failure" message at the bottom. System tells me that password is wrong. Run virtual network functions, freely configure software-defined networks, and enjoy benefits such QNE Network is the operating system for QuCPE, QNAP's universal customer premises equipment series. Enter your account credentials. Note that in versions of Windows prior to Windows 8. I can ping the address with a response when in CMD-Prompt (Start -> Search: Type "CMD" -> Type: "Ping <NAS IP>" -> Enter -> Read). Important: Before performing this task, you must first complete the following tasks: Enable Secure Shell (SSH). when i restart the NAS it seems to startup ok. TS-420 3 x 3TB Seagate SD3000DM001, 1 x 3TB WD Red RAID 5. 9 It sounds like a candidate for a QNAP Helpdesk request - may be an inconsistent config file. Deleting a License. " QNAP TS-563-16G 5x10TB Seagate Still not logging in and this issue has been happening for YEARS. I decided to hard reset it (3 seconds on the back reset button) I can still see my NAS and the IP address has changed But I am still unable to login with QFinder or Open through WebBrowser and Ping timed out. I've gone into Windows Credentials Manager and setup a link to the shared foloder with a user I have one NAS on my network, a QNAP TS-431K with a static ip address of 192. To maintain account security, you must sign in again after two weeks of inactivity. log or similar, I'm not sure what QNAP has at the moment). I'm new to QNAP and the QSW-M408-C4 switch is the first product I'm trying to get online. I can login from the login page after clicking the login icon on the Qfinder Pro window with the new name/password. 4 (this is a fantasy IP of course) I cannot access the NAS via browser and I cannot access through the mobile apps like Qmanager, Qfile etc. pull all drives. In your NAS, before starting to setup the 2-step verification, also known as Two-factor authentication, please, make sure the time zone set in the NAS and in your phone are the same, as well the date and time, they should be synchronized. Select your device under device QNE Network is the operating system for QuCPE, QNAP's universal customer premises equipment series. The problem: You cannot access the SAMBA (SMB) shares on your QNAP NAS from the Windows File Explorer and after you tried, access to the web interface also stopped working. Click the device you want to upload to. The NAS is still accessible from other Optional: Log in QTS using HTTPS. Select Deny connections from the list. com". Run Qfinder Pro and locate your NAS. Navigate to Device Management. All other remaining Win 10 PC's (3) can access all three Qnaps. 254. I left it alone for a day, but now when I login the login box disappears but no administrative menu appears in its place. However if I right click on the NAS line and select "Restart Device" or if I click "Tools" then "Restart Device" and bring up the login window I get "Login failure: Invalid username or password. 28/" in my Chrome Browser tab and am presented with the login page. Applied Firmware: 3. Board index. com” Hi everybody, I've been struggling for weeks about this, hope you can help. QNAP TS-563-16G 5x10TB Seagate Ironwolf HDD Raid-5 NIC: 2x1GB 1x10GbE QNAP TS-231P-US 2x18TB Seagate Exos HDD Raid-1 Attempt to join the AD domain or log in (if already joined) Expected behavior Join the domain / continue to log in Actual behavior The Windows client cannot join the domain. It is safe to say that I cannot put any data on the that that I want to be sure to have access to the following day after or after a reboot. Find my QNAP listed and double click. To save some percent of CPU (from 4% to 10% maybe) I have to waste much more precious time to log in with two step authentication (OTP) every time I need to use the GUI, after only 5-10 minutes. I just bought a TS-421 QNAP NAS, as I wanted to protect some files, photos and maybe iTunes after my old PC died and I lost all my downloaded CD's in iTunes. I could also logon using Chrome on the "bad" laptop - no issues. Can still see folders on all connected W10 PCs, can find using Qfinder, but unable to login. The NAS is still accessible from other PCs on the same network. 0 build 20160311 (previously it was on 4. Manual shutdown did not solve the issue. Cannot login to QNAP in QFinder or Chrome. Also, all other . 0/24 location B (NAS is Here) 192. davmurimd New here I had intended to use the same username and password as for the QNAP login. 06 (64bit) Forums: View My Profile - Search My Posts - View My Photo - View My Location - Top Community Posters QNAP: Turbo NAS User Manual - QNAP Wiki - QNAP Tutorials - QNAP FAQs Applied models: All NAS Series. 0483 - Static volume - Raid5 - 8 x 4TB HGST Deskstar NAS Windows Server + StableBit Drivepool and Scanner ~115 TB Backup Server you can turn off the qnap music, photo, video station as well - i uninstall them as well - as you do not need them to use twonky or I can login via windows explorer and see correctly the password protected shares, this is impossible via linux. support for remote login to fix the issues. The new GUI from the firmware upgrade is fantastic, however, each time I log in I get a pop up “opening quick. Dismiss myqnapcloud for all apps/services and use a VPN for accessing your NAS from remote. Hello, Is anyone else having issues logging into Video Station. You have been banned from this board until Mon Dec 09, 2024 3:16 pm. Windows 11 suddenly stopped connecting to NAS share (does see it, connects by browser fine). After first login with new password I logged out and tried again to log in with new password. (This change stops the "script-kiddies" in their tracks. I am attempting to reach it on qnap. Initial problem mobile device could not login, so went on PC and also cannot login. 20) on my TS-231 works just fine. Hi all, since a couple of days I am unable to login to my NAS. 100) and not the username and password. Instead, update your other Windows devices to support SMB version 2 or 3. If you still encounter this problem after changing the password, or you cannot log in to your NAS, contact QNAP Hello, I usually log into my QNAP NAS by simply typing "https://10. x or early versions . Quote; Post by stripeyjoe » Mon Jan 11, The emails about my issues (from noreply@QNAP come through fine, it's the ones generated in the service portal for password reset and the verification code that aren't. Without powering off the NAS, reinsert the drives in their original order. LDAP Authentication Options. I cannot access the NAS via browser and I cannot access through the mobile apps like Qmanager, Qfile etc. 3. I ran the auto router configuration diagnostic and I see a line that's a little odd "readnatpmpresponseorretry returned -7 (FAILED)". Safari can’t open the page because Safari can’t connect to the server” Mozilla Firefox: “Unable to connect. Yeah well I've sorted the login issue, now I just have the issue of Qfinder Pro not being able to locate my NAS so I can set it up properly. the login to the nas has to be admin/"your password" Tim TS-853A(16GB): - 4. Maybe this has something to do with it? Where should I start If this option is enabled, you will need to change your password before being able to log in to your mobile app. I can login successfully using Qfinder on both PC's. Quote; Post by westhamm » Wed Jun 02, 2021 3:11 am. schumaku Guru Discussion on setting up QNAP NAS products. I have one NAS on my network, a QNAP TS-431K with a static ip address of 192. Specify an IP address, netmask, or IP range. Try checking the QNAP's syslog (/var/log/auth. If the NAS has been configured to use DHCP, If the NAS cannot be found, connect the NAS to the computer directly and run QNAP Qfinder Pro again. This happens in Chrome, Firefox and Safari. The Device Details window appears. I am guessing this has corrupted the NAS in some way. It's possible your If this option is enabled, you will need to change your password before being able to log in to your mobile app. The mapped drives I mapped are also not working. I have the same issue (i posted already in the forum so I am sorry for that) I just reinstalled windows 10 with latest updates and I am using a QNAP NAS with QTS 4. I also activated the mycloudnas service. best of us. It says login credentials are incorrect or your account is no longer valid I am using default login and But I could not login with QFinder or Open through WebBrowser and Ping timed out. You cannot rename the "admin" account. Initial problem mobile You’re trying to connect to your NAS’s web interface but it’s just spinning forever and not actually loading. i did a little searching around and found that i can connect directly to the NAS using a USB keyboard and HDMI display. 4 (this is a fantasy IP of course) Discussion on setting up QNAP NAS products. Run virtual network functions, freely configure If the admin or other users always gets &ldquo;incorrect password&rdquo; when login QTS over HTTP, but login over HTTPS or another Global - English Sign in. Set-up the same user account on the Windows machine for the desktop login and on the NAS - same username, same password. SSH into your NAS and then the the code: I have the same issue (i posted already in the forum so I am sorry for that) I just reinstalled windows 10 with latest updates and I am using a QNAP NAS with QTS 4. You are signed in to your account on the mobile device. local:8080. No, the domain admin cannot login either. The file why. We've tried entering the default password and also tried Nextcloud is an open source, self-hosted file sync & communication app platform. 11. Select a license to activate. You have been banned from this board until Mon Dec 09, 2024 6:48 am. Configuring HD QNE Network. cifs fails with "access denied" and a login failure is logged on the 559. Removed and reinstalled the app. You have been banned from this board until Mon Dec 09, I've configured my QNAP TS-439 some time ago. Please contact the Board Administrator for more information. can log in by a normal user account but just cannot log in by admin account except from NAS webpage, always telling invalid username/passwd. Quick links. 1:8080) will display "the page cannot be reached" I can ping the QNAP server but I can't access the admin page internally or externally. Post here the exact URL you use when you try The problem: You cannot access the SAMBA (SMB) shares on your QNAP NAS from the Windows File Explorer and after you tried, access to the web interface also stopped working. Qfinder will find the QNAP which shows the correct static IP Address, but I can't PING or web into. enable ssh, 4. 4 (or earlier): Set up IP Access protection to block failed login attempts. After using the default system administrator account to log in, Try clearing your web browser cache, then reboot both your NAS and your client PC (which I assume is a Windows 10 computer?). On a normal QNAP, only "admin" can login via SSH, on my QNAP anyone except "admin" can login via SSH. Azure Active Directory Single Sign-On (SSO) Enabling Azure AD Single-Sign-On. And you really cannot use the QRemote's mouse-pointing-device function and select a user and login then? Really strange I only have iOS devices, so I can't try Android devices. Searching for "Can't login QNAP" is obviously futile - millions of "forgot password" results Symptoms: - All the drop downs are blank - Login box does not appear - Same problems in "standard view" - I can access my files via the network and Twonky MS QNAP mobile apps establish connections with the NAS via myQNAPcloud Link. The cause can be a number of things, but it boils down to an issue Changed the NAS static IP on the router and let it have a DHCP assigned one. I try to connect via File Explorer but I get a Windows Network Credentials login box that doesn't accept the correct user name and password. If I'm not mistaken, on another ones that I had configured, when I opened the app, if I didn't had the account created, it asked to create one. For whatever reason after upgrading to the ne firmware (3. But I could not login with QFinder or Open through WebBrowser and Ping timed out. But I still cannot login with admin/admin. FAQ; Login; Register; Home. HD Station Applications. After performing a Workgroup auth works from Win 8 device after credential prompt (different matched set of qnap/win creds) QNAP logs show Login OK messages, however Win 10 says Access Denied after credential prompt. Download the third-party Hello, I usually log into my QNAP NAS by simply typing "https://10. 1 build 20141101 QNAP TS-470 Pro w/ 4 * Western Digital WD30EFRX WD Reds (RAID5) - - Single 8. Important: Enter the QNAP ID login credentials. The instructions to Login and pretty easy. 43. Help1! Cannot log into Customer Service Portal - does not send verification code email. 3 with IP 192. i did a little searching around and found that i can connect directly to the NAS using a USB keyboard and Today I removed the Windows Network services and made the QNAP as a stand alone. I log into my NAS to manage the when you reset the nas (3 seconds) it will default to the username “admin” and the password will be defaulted to whatever the QNAP QTS version that is running as stated in the 2nd link I provided. I also checked the logs> Nope, no log entries for invalid credentials attempts to access the nas. If you cannot find the device you want, make sure that it is on the same network as your computer. I cannot do the 3 second reset because the button in the back is broken. I have a QNAP TS-219 Pro. 0 (all QNAP NAS with SAMBA 4) resp. 2013 I am sure this is something easy, but my limited knowledge is getting in the way. 100. I've always used ssh to access my NAS via shell, but recently ssh started refusing connection, even if it is enabled and I'm using the right port. Cannot login on Surveillance station pro - work Around. Hella737 New here Posts: 3 Joined: Thu Nov 05, 2015 3:47 am. save. I'm using IP Address to connect. Enable management functions such as link aggregation, VLAN, and RSTP, to take care of your network topology with ease. 100:8080. Content: If NAS firmware still keeps in old 3. 168. There appears to be A LOT Of "Windows vs QNAP just randomly decided to stop working and nobody can figure out why". 3 connects to both; any higher version refuses to connect with TS-220's MySQL. However, only the ip changed to the default ip (169. 3) login ,mount drive and edit /etc/passwd. I tried a configuration reset by pressing the button on the back of I cannot login to my Qnap TS-459U+ . cgi Applied models: All NAS Series. Go to System > Security > IP Access Protection. This was not after any kind of update or anything just a regular reboot. General. pwilson Guru Posts: 22533 Joined: Fri Mar 06, 2009 11:20 am Location Get help from QNAP helpdesk instead. 06 (64bit) Forums: View My Profile - Search My Posts - View My Photo - View My Location - Top Community Posters QNAP: Turbo NAS User Manual - QNAP Wiki - QNAP Tutorials - QNAP FAQs When configuring the NAS on a private network (ie. I got some help from QNAP support, but their instructions didn't solve the problem. Verify whether the NAS and QNAP If you cannot log in to the NAS with any of the above methods due to the unavailability of your mobile device and your own password, you can press the reset button on the NAS for 3 seconds to activate the default when you reset the nas (3 seconds) it will default to the username “admin” and the password will be defaulted to whatever the QNAP QTS version that is running as stated in the 2nd link I provided. Exactly the QNE Network. FSC830 Experience counts Posts: 2066 QNAP NAS Community Forum. Or if using QNAP Qfinder Pro, simply double click on the NAS to open the login page. I can log in via ssh and can map to shared folders in both windows and linux OS's using multiple different browsers, IE, firefox, Opera etc etc The problem is persistent across reboots and the unit i have (TS-410) is operating in an expected way even though i cannot log in. I went and got a usb keyboard and have connected that and a HDMI display to the NAS. sh" is missing. I have two problematic Win 10 PC's on a network with 3x Qnap NAS's. I can mapped the drive and can access the folders using the same login details. The reason: Windows will first try to connect to your NAS using your Windows login credentials. all client disconnected and when i try to reconnect i receive a message: wrong user name and password However, i still cant login using admin/admin from the login page (192. 0 build 0130) and actually the model is a TS-459 Pro+ Yeah well I've sorted the login issue, now I just have the issue of Qfinder Pro not being able to locate my NAS so I can set it up properly. When I open the app, it says I need to do a Login with a Qnap ID. x , the issue would happen - user could enter the account name and password on login windows and login successfully but the display screen would be stuck because it would try to get some unavailable information from web site. Run virtual network functions, freely configure software-defined networks, and enjoy benefits such as lowered costs and reduced management efforts. accrea New here Posts: 3 I've noticed one more thing - after reboot I cannot login via ssh, I need to go to administartor's panel via browser and 1. Treat your data like it is your banking information. Click Add. And the myQNAPcloud service just times out (I can log in, see my device under "My Devices" but the Smart URL link does not work). save, 3. I do not know if I had the same problem, but may be it is related: My guess(!): the "checking target" is a QNAP server located anywhere. If that fails, maybe your anti-virus is blocking the site? tried using another I have one NAS on my network, a QNAP TS-431K with a static ip address of 192. 1TB Storage Pool FW: QTS 4. Now just to be dickdotcom New here Posts: 3 Joined: Sun Nov 08, 2009 7:11 pm cannot log in. Applicable Products QTS Scenario After logging in to QTS login page, the system would hang in the blue “loading” screen. How do I log in after resetting my NAS? Last modified date: 2024-06-26 . QNAP ID QNAP NAS Community Forum. Note: The default NAS IP is 169. If you still encounter this problem after changing the password, or you cannot log in to your NAS, contact QNAP support. I've a TS-439pro and i cannot login to the admin page anymore. Nothing in the log. Also turned on the advanced logging. SMB 2. 2420 • APC Back In order to login into your NAS with your NAS account, you will need to perform a basic system reset and use the default system administrator account to login. cgi” and cannot login Qnap; Or; 2- I recently upgraded my TS 212 to version 3. a direct connection between a PC and a NAS), or if the NAS can't reach the Internet from the network it's connected to, the NAS can't establish the connection required to the QNAP cloud permitting to discover and configure it using the CLoud Key approach. com refused to connect” Safari: “Safari Can’t Connect to the Server. QNAP TS-563-16G 5x10TB Seagate Ironwolf HDD Raid-5 NIC: QNAP NAS Community Forum. Transferring a License to the New QNAP License Server. Configuring HD Station. 0 (2012114) of the firmware. Select Secure login. etl contains the trace data. But I can get there through LAN. It just doesn't login. System & Disk Volume Management TVS-h1688x 2xm. sh". I can't go straight there using the smartURL either. itggtv zsevt mej tiap mmonzxg gorisp omjp vjm fst dtgk